Customer Feedback Customer Service Double-Barreled Question Net Promoter Score 
SurveySensum
JULY 12, 2023
What if the next customer doesn’t put the code to check and exits the store dissatisfied? With customer feedback retail surveys. Customers go through various interactions during their shopping journey. Not Being Clear Enough Too Many Or Too Little Questions? This is where intervention is required.
SurveySensum
JULY 12, 2023
What if the next customer doesn’t put the code to check and exits the store dissatisfied? With customer feedback retail surveys. Customers go through various interactions during their shopping journey. Not Being Clear Enough Too Many Or Too Little Questions? This is where intervention is required.
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InteractionMetrics
SEPTEMBER 17, 2019
It doesn’t matter that I find my rep rude, I’ll give him a top score to stay on his good side and get the best pricing. But is the point of the survey for customers to get good pricing? Or is it for the company to measure the quality of their customer service? assumes the customer was somewhat satisfied.
InteractionMetrics
SEPTEMBER 17, 2019
It doesn’t matter that I find my rep rude, I’ll give him a top score to stay on his good side and get the best pricing. But is the point of the survey for customers to get good pricing? Or is it for the company to measure the quality of their customer service? assumes the customer was somewhat satisfied.
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