SurveySensum

MARCH 15, 2024

Text Analytics Software Text Analytics helps you with identifying emerging trends and customer complaints by tagging and categorizing feedback into different categories based on their keywords. Seamless integrations This tool has direct and seamless integrations with different tools like Outlook and Slack.

Text Analytics 52

Text Analytics NPS Outlook CX 52

SurveySensum

JANUARY 12, 2023

But when it comes to gathering customer feedback across the entire customer journey to enhance the customers’ experience you’d need a smart and powerful tool. SurveySensum is an end-to-end customer feedback platform that helps you gather customer feedback at every touchpoint across the customer journey.

NPS 52

NPS Touchpoint Text Analytics Outlook 52

SurveySensum

OCTOBER 11, 2023

AskNicely is a customer feedback platform that helps businesses gather and analyze customer feedback. It specializes in Net Promoter Score surveys, enabling companies to measure customer loyalty and satisfaction. simplifying the incorporation of feedback into existing workflows.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Net Promoter Score NPS 52

Lumoa

SEPTEMBER 11, 2023

That’s why customer experience strategy plays such an essential role in determining how well a business performs. It involves creating a plan to elevate every customer’s experience across every touchpoint they have with your company. Customer effort score (CES), CSAT, and NPS are examples of metrics applicable in either case.

Customer Experience 83

Customer Experience Net Promoter Score NPS Start-ups 83

Lumoa

SEPTEMBER 11, 2023

That’s why customer experience strategy plays such an essential role in determining how well a business performs. It involves creating a plan to elevate every customer’s experience across every touchpoint they have with your company. Customer effort score (CES), CSAT, and NPS are examples of metrics applicable in either case.

Customer Experience 83

Customer Experience Net Promoter Score NPS Start-ups 83

SurveySensum

NOVEMBER 23, 2023

SurveySensum SurveySensum is a powerful NPS survey tool that helps you make customer feedback actionable. It lets you send NPS, CES, CSAT, product, onboarding, and many VOC surveys to your customers. Seamless integrations SurveySensum can be seamlessly integrated with different tools like Slack, Outlook, etc.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52