Guest blog: On-Demand Economy – How to Pivot Customer Service Practices to Give Consumers What They Want
Comm100
FEBRUARY 15, 2022
The ride-sharing giant offers on-demand transportation anywhere in a consumer’s local area. Other examples include media streaming websites like Netflix, grocery delivery companies such as Instacart, and more. Chatbots give customers instant responses to their customer service solutions. Uber is one easy example.
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