Steven Van Belleghem

APRIL 27, 2021

It works with governments, banks, insurers and telco players in order to make transportation and transactions safer, more affordable, and more reliable. Marriott International, then, has a partnership with Grab as well: it integrates its platform across its service portfolio, including food delivery, payments, transport, and advertising.

Customer Experience 104

Customer Experience Transportation Artificial Intelligence Government 104

Comm100

FEBRUARY 15, 2022

The ride-sharing giant offers on-demand transportation anywhere in a consumer’s local area. Other examples include media streaming websites like Netflix, grocery delivery companies such as Instacart, and more. Social media engagement for customer support. Uber is one easy example. Chatbots are great examples.

Customer Service 52

Customer Service Social Media Manufacturing Transportation 52

C3Centricity

SEPTEMBER 24, 2017

How many manufacturers will survive as the market for personalised road transport collapses? As people move from ownership to rental, and from self-drive to driven, the industry will need to move into alternative modes of transport to make up the shortfall in their businesses.

Technology 48

Technology Technology Manufacturing Transportation 48

Zendesk

NOVEMBER 3, 2023

Generative AI uses machine learning (ML) algorithms to analyze large data sets. That means you can feed artificial intelligence a bunch of existing information on a topic, so it can learn and find patterns and structures. How does generative AI work? Generative AI can also adapt to context and produce unique, creative content.

AI 52

AI Machine Learning Artificial Intelligence ML 52