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Aligning sales and customer service: How and why

Zendesk

NOVEMBER 16, 2021

Most customers will end up interacting with both sales and customer service. But in many teams’ perspective, the customer experience with sales has nothing to do with the experience with service. This is where companies start losing profit. Connect your teams digitally.

Sales 98
Sales Customer Service Non-Profits Start-ups 98
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

Jay Nathan – Founder of Customer Imperative and Gain Grow Retain. With over a decade of experience in customer success and customer service, Jay Nathan has developed customer retention and growth methodology for building, managing, and scaling tech companies serving businesses of all sizes.

Customer Experience 132
Customer Experience CX E-commerce Social Media 132
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