Customer Retention Structured Data Text Analytics Unstructured Data 
VOZIQ
APRIL 21, 2022
This information includes customer data captured from contact center agent notes, surveys, emails, chats, and web forms. Traditional customer retention strategies only use structured data because it’s easier for their models to understand and be trained with. Still, relying on survey-based customer feedback?
Lumoa
FEBRUARY 16, 2023
Increasing customer loyalty. Feedback will reveal what customers want and how you can improve your products or services. This information helps create targeted campaigns that will help increase customer retention rates and build long-term relationships with customers. Thankfully, we’ve got you covered.
Expert insights. Personalized for you.
52 
Let's personalize your content