This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove Customer Satisfaction Remove CX Remove New Jersey Related Topics
NPS Contact Center Innovation Technology Customer Service Entertainment Technology More Related Topics >
article thumbnail

Gain Ground Managing Hybrid Contact Centers

CSAT.AI

APRIL 14, 2021

CX Pro Managing a Hybrid Contact Center Remotely. Legislation passed in California limiting companies from classifying workers as independent contractors contrasts sharply with other states like New Jersey who fined Uber $649 million. Customer service agents could be subject to chaotic new state or national legislation.

Contact Center 52
Contact Center CX NPS Customer Service 52
article thumbnail

5 Rules of How to Effectively Target Your Critical Customers

Beyond Philosophy

APRIL 21, 2022

Increase customer satisfaction? Sure, they might be 40-plus, living in a 4-bedroom in New Jersey, but that isn’t why they subscribe to your service. It might be a contributing factor or indicative of specific customers but not the driving force behind their behavior. In other words, why are you segmenting?

Entertainment 88
Entertainment Customer Satisfaction CX 88
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 24,000+ Insiders by signing up for our newsletter

About
Webinars
About
Editions
Webinars
Editions
Topics
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024