The opinion of 6 experts on the future of contact centers in a post-corona world
Steven Van Belleghem
MAY 19, 2020
Currently, bol.com works with approximately 700 Service Experts mainly on chat and e-mail from home. In the beginning it took some time to get used to this remote and virtual situation, but everyone is really motivated to offer the best bol.com worthy service from home to all the bol.com customers.
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