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What is product-market fit? Examples and strategies to find it

Zendesk

When alignment occurs, your organization will receive far-reaching benefits, like: Customer loyalty: Customers are less likely to leave when your business delivers a great customer experience. How often do you use [Product or Service Name]? What are the primary use cases for [Product or Service Name]?

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The CSAT: Measuring Customer Satisfaction in a Contact Center

Hodusoft

The CSAT: Measuring Customer Satisfaction in a Contact Center. Low customer satisfaction levels can hurt your brand’s image in addition to losing customers and cash, especially if certain customer complaints become viral online. What is customer satisfaction (CSAT)? Source:- Wikipedia.