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Gain Ground Managing Hybrid Contact Centers

CSAT.AI

APRIL 14, 2021

Legislation passed in California limiting companies from classifying workers as independent contractors contrasts sharply with other states like New Jersey who fined Uber $649 million. Customer service agents could be subject to chaotic new state or national legislation. It’s no longer the distant future, it is now.

Contact Center 52
Contact Center CX NPS Customer Service 52
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5 Ways Multi-Tenant PBX Software Can Improve Your ISP Business

Hodusoft

AUGUST 16, 2023

The launch of 5G technology, the rise of mobile apps, the popularity of social media and instant messaging, and many more factors increased internet consumption by leaps and bounds. One such technology is multi-tenant IP PBX software ! At the same time, advancements in technology are happening at a breakneck speed.

Technology 52
Technology Technology Customer Retention Entertainment 52
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