Customer Service Sales Healthcare Machine Learning Technology 
Intercom
JULY 25, 2022
Discover the top trends transforming customer engagement. Intercom sponsored Harvard Business Review Analytic Services to conduct a survey of 317 business leaders across a range of industries, including manufacturing, healthcare, technology, financial services, and more.
SurveySensum
JULY 14, 2020
Mike is the Founder and Managing Partner at Storyminers and helps mid-market companies to achieve higher operating results and profitable exits using Storyminers’ unique combination of Story, Strategy, Experience Design, and Technology. LinkedIn : [link]. Website : [link]. He is a Trainer, Bestselling Author, and a Keynote Speaker.
Speaker: Paul Weald, Contact Center Innovator
Learn how to streamline productivity and efficiency across your organization with machine learning and artificial intelligence! This means that you can achieve a more consistent and engaging customer experience while reducing sources of friction.
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