List of the 20 MOST Common Survey Flaws
InteractionMetrics
SEPTEMBER 17, 2019
I get what he wants, but this is NOT how to do a survey. Essentially, my rep is pushing for the answers he wants his higher ups to see. Since I frequently negotiate with my rep, I have nothing to gain by taking this survey truthfully. Or is it for the company to measure the quality of their customer service?
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