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10 Best SurveyMonkey Alternatives & Competitors [2022]

SurveySensum

APRIL 5, 2022

It offers you a text and sentiment analysis tool that helps you identify the customer sentiments and the top complaints so that you can resolve their issues to enhance the customer experience. You can use this VoC tool to evaluate the ease of use and customer satisfaction at multiple touchpoints. Request a Demo for Free.

NPS 52
NPS Sentiment Analysis Start-ups Customer Feedback 52
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Wootric’s Deepa Subramanian on measuring the voice of the customer

Intercom, Inc.

MAY 22, 2019

It’s all part of a customer-centric philosophy that emphasizes empathy and self-awareness over a staid corporate vision. Deepa joined me for a chat about everything from ways to prioritize customer experience to going all-in on machine learning. That’s what I mean by customer-led. Short on time?

Voice of the Customer 199
Voice of the Customer Net Promoter Score Machine Learning ML 199
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