Customer Survey Outlook Text Analytics Touchpoint 
SurveySensum
JANUARY 12, 2023
Did you also send your first customer survey through Google Forms? Then how are you adding logic to your surveys? Yes, Google Forms is one of the most simple and easy platforms to create surveys. And all you just need is internet access to your device and a Gmail id to send a survey. Limited analytics .
SurveySensum
MARCH 15, 2024
One-On-One CX Consultation Additionally, the tool offers a dedicated CX consultant who provides end-to-end support and guidance – from creating surveys to analyzing them and deriving actionable insights from them – to achieve your business goals. It offers approaches for custom surveys, such as branching and skip logic.
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Lumoa
SEPTEMBER 11, 2023
That’s why customer experience strategy plays such an essential role in determining how well a business performs. It involves creating a plan to elevate every customer’s experience across every touchpoint they have with your company. Customer effort score (CES), CSAT, and NPS are examples of metrics applicable in either case.
Lumoa
SEPTEMBER 11, 2023
That’s why customer experience strategy plays such an essential role in determining how well a business performs. It involves creating a plan to elevate every customer’s experience across every touchpoint they have with your company. Customer effort score (CES), CSAT, and NPS are examples of metrics applicable in either case.
SurveySensum
NOVEMBER 23, 2023
Text Analytics Software The innovative Text and Sentiment Analysis technology automatically extracts quantitative data from unprocessed, qualitative information to discover patterns and trends within the text. Seamless integrations SurveySensum can be seamlessly integrated with different tools like Slack, Outlook, etc.
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