Tech Customer Success

Build vs. buy: 5 reasons companies end up ditching their homegrown solutions for Zendesk

Zendesk

APRIL 7, 2023

Many of our customers started with homegrown solutions only to realize that their systems couldn’t meet their needs or deliver the ease and efficiency that Zendesk can. Here are five common reasons that our customers decided to buy CX software. Zendesk was built for extensibility and customization.

Compliance

Compliance AI Gaming Start-ups

Maximizing the ROI of Video Marketing with Customer Feedback

SurveySensum

SEPTEMBER 25, 2023

Businesses of all sizes are using videos to reach their target audience, build relationships with customers, and drive sales. The answer is simple: listen to your customers. Customer feedback is the key to creating video content that resonates with your audience and achieves your marketing goals.

Customer Feedback

Customer Feedback Social Media Sentiment Analysis Text Analytics

Tech Customer Success

Build vs. buy: 5 reasons companies end up ditching their homegrown solutions for Zendesk

Maximizing the ROI of Video Marketing with Customer Feedback

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