How software and cloud companies can scale CX with self-service and intelligent triage
Zendesk
OCTOBER 4, 2022
As you add more customers and prospects, you’ll also find that you have more questions pouring into your support channels—everything from basic FAQs to the most complex technical questions, and your team is on the hook for every single one. Read on to see how top performers like Swiftkey and JetBrains have done just that. Here’s why.
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