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Best of the Podcast 2018: Defining Patient and Customer Experience at Cedars-Sinai Hospital

Customer Bliss

JANUARY 4, 2019

He spent three years here traveling the country meeting with hospital executives all the way from HR to IT to finance. CustomerExperience #CX Click To Tweet. Lastly, Alan shared some advice regarding resources that help him work more efficiently in terms of implementing the CX transformation.

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Hospitality Hospitality Healthcare Customer Experience 56
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