Comcast Customer Experience Improvement Plan, With Charlie Herrin – CB73
Customer Bliss
OCTOBER 17, 2017
They ran a trial market in Portland, Oregon and some tests of SMS communication. Scale some of the policies and design decisions. Unifying customer relationship management team. Look more at your tech stack and what you can accomplish. They were kicking tires on their products and how they come together and customers interact with them.
23 
Let's personalize your content