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CX author Dan Gingiss on turning customers into your own salesforce

Intercom, Inc.

He’s also a keynote speaker and CX expert with over 20 years of experience in the field, having led teams in social media, marketing, and customer experience at companies such as Humana, McDonald’s, and Discover. I know how difficult it is to get budget approval and legal approval and management approval. CX in the age of COVID-19.

CX 206
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Unlocking Business Growth with a Robust CRM: Insights from the SugarCRM’s Connected Conference

SugarCRM

Solid CRM solutions should help you align and compile data from multiple sources: Marketing , Sales , Support , Finance, and Legal. Enhanced Support and Service : Support and service activities and processes are also critical to business development and ensuring that you deliver proper levels of CX. However, raw data is of little use.

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February integrations are here

Zendesk

Create proposals, quotes, contracts and invoices from leads, companies, people or deals – plus, collect legally binding electronic signatures. Stripe by Zenplates (Support) allows your agents to view and manage customers, subscriptions, payments and invoices from within Zendesk Support.