Delivering Unique, Attractive (Even Branded) Customer Experience Lagniappe: Any Company Can Do This
Beyond Philosophy
JUNE 7, 2016
When my wife and I visited Southern Louisiana last year about this time, we noticed that a lot of retailers differentiated themselves by doing a little something extra for customers. Global #CX experts weigh in! For those not familiar with the term, let’s quickly revisit what it is. Lagniappe works. Improve Your A.I.M.
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