Lumoa

FEBRUARY 9, 2023

Customer Experience Management Customer Experience Management (CEM, CXM) is tracking and understanding your customers’ experience, acting on that understanding, and closing the loop with the customer. Make your tool a playground and explain the rules of the game. To get started, check this detailed guide to SaaS onboarding.

Net Promoter Score 178

Net Promoter Score Customer Experience B2C Social Media 178

Lumoa

MARCH 20, 2018

Customer Experience Management Customer Experience Management (CEM, CXM) is tracking and understanding your customers’ experience, acting on that understanding and closing the loop with the customer. Make your tool a playground and explain the rules of the game. To get started, check this detailed guide to SaaS onboarding.

Net Promoter Score 114

Net Promoter Score Customer Experience B2C CEM 114

Lumoa

MARCH 20, 2018

Customer Experience Management Customer Experience Management (CEM, CXM) is tracking and understanding your customers’ experience, acting on that understanding and closing the loop with the customer. Make your tool a playground and explain the rules of the game. To get started, check this detailed guide to SaaS onboarding.

Net Promoter Score 64

Net Promoter Score Customer Experience B2C CEM 64