Sprinklr

OCTOBER 12, 2021

Some customer examples include: Retail organizations. After an increase in revenue targets from digital advertising in 2020, the paid media team at a global cosmetics brand sought out additional ways to achieve their KPIs. Leveraging first-party data sources to more accurately target customers. Telecommunications. Financial services.

CXM 72

CXM Social Media Social Listening Retail 72

Sprinklr

OCTOBER 12, 2021

Some customer examples include: Retail organizations. After an increase in revenue targets from digital advertising in 2020, the paid media team at a global cosmetics brand sought out additional ways to achieve their KPIs. Leveraging first-party data sources to more accurately target customers. Telecommunications. Financial services.

CXM 65

CXM Social Media Social Listening Retail 65

Sprinklr

JULY 29, 2021

Brands that capture product insights from review sites, social media, and other digital channels to build a customer-centric product strategy can help grow their business dramatically. Retailer management: Analyze customer’s voice for any particular retailer, offline or online, to streamline operations and maintain quality.

CXM 111

CXM Manufacturing Social Media Social Listening 111

Sprinklr

OCTOBER 20, 2021

When you think about your brand’s social media strategy, what comes to mind? Is it about listening to what your customers are saying about your brand on social media? Social media is now ubiquitous to the customer experience. Social suites platforms are designed just for this purpose.

Social Media 85

Social Media Unstructured Data CXM Social Listening 85

Sprinklr

OCTOBER 13, 2021

Is your brand a large retailer with thousands of locations around the globe? Social media and other digital channels have created news to interact with customers. These channels have become an always-on feedback loop about your brand, and social listening can help you: Understand your target audience.

Social Media 101

Social Media CXM Social Listening Compliance 101