Sat.Aug 26, 2023

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8 tips to make the time your Customers wait seem acceptable

Beyond Philosophy

It stinks to wait around for something as a customer. Whether it’s in a waiting room or a hot sweaty line at a theme park, none of us are usually very excited about waiting around for something. However, it’s a fact of life that customers have accepted over time. It also stinks to know that your experience makes customers wait sometimes.

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Donna Fluss breaks down Interaction Analytics (IA)

DMG Consulting

Donna Fluss breaks down Interaction Analytics (IA) Donna talks about how IA, if used effectively, can improve the overall customer journey. The post Donna Fluss breaks down Interaction Analytics (IA) appeared first on DMG Consulting.

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