10 ways commodity businesses can use fantastic CX to become unique again
Steven Van Belleghem
MAY 29, 2022
Be obsessed with convenience. Always try to figure out how your company can help save your customers’ time, which is probably the most important resource in their life. This concept is what made the tech giants big and it can help commodity businesses offer their customers convenience in ways that make them stand out from other companies. Offering a subscription model so that customers don’t need to think about when they will run out of essential but otherwise unremarkable products, would be a n
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