Sun.May 29, 2022

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10 ways commodity businesses can use fantastic CX to become unique again

Steven Van Belleghem

Be obsessed with convenience. Always try to figure out how your company can help save your customers’ time, which is probably the most important resource in their life. This concept is what made the tech giants big and it can help commodity businesses offer their customers convenience in ways that make them stand out from other companies. Offering a subscription model so that customers don’t need to think about when they will run out of essential but otherwise unremarkable products, would be a n

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Doing Customer Experience Right Through Content Marketing

Doing CX Right

Michael Brenner, author of The Content Formula, and Mean People Suck, explains content marketing best practices to create impact and keep your brand at the forefront of peoples' minds when it's time to buy what you sell. The post Doing Customer Experience Right Through Content Marketing appeared first on Doing CX Right.

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Modernising CX in the Real Estate Industry

LitmusWorld

Modernising CX in the Real Estate Industry The pandemic has disrupted every industry, including real estate. The peak of the pandemic led to many working professionals shifting out of their rented properties to save money Read more… Modernising CX in the Real Estate Industry appeared on LitmusWorld.