Sat.Jun 17, 2023

article thumbnail

The power of saying ‘no’! Use this new framework to help you control you life

Beyond Philosophy

You probably don’t say no to people enough, especially if it’s to your boss. Like most of us, you are conditioned to cooperate with others, which means we usually say yes to most requests to avoid conflict. However, learning to say no in the right way, might also avoid conflict while simultaneously giving you back control over your life.

article thumbnail

Mastering Real-Time Feedback and Social Listening for Superior Service

C3Centricity

Things are moving faster than ever these days, aren’t they?

article thumbnail

From Vision to Reality: Building a Customer Service Culture the Right Way

Doing CX Right

Ron Kaufman, Global CX leader, and Stacy Sherman reveal tactics to shift toxic company silos into customer service culture excellence. Learn from a real-life transformational case study to advance your results. The post From Vision to Reality: Building a Customer Service Culture the Right Way appeared first on Doing CX Right.