Fonolo
MAY 31, 2022
Newbies to the contact center might already associate Occupancy Rate with hospitality or hotels. When it comes to the contact center, determining occupancy rate is another ball game. Social event-planning. Some tasks to keep in mind are: Training sessions. Coaching one-on-ones. Team meetings. Interviews.
Fonolo
MAY 31, 2022
Newbies to the contact center might already associate Occupancy Rate with hospitality or hotels. When it comes to the contact center, determining occupancy rate is another ball game. Social event-planning. Some tasks to keep in mind are: Training sessions. Coaching one-on-ones. Team meetings. Interviews.
Customer Bliss
MAY 23, 2017
.” To win that award, it beat out the Super Bowl (a pretty large event), the FIFA Women’s World Cup final, and more. Lynn also oversees a lot in her role: marketing, event planning, social media, hospitality and group sales, owner relations, media relations, and more.
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