Customer Service Event Planning Gaming Hospitality 
Fonolo
MAY 31, 2022
Newbies to the contact center might already associate Occupancy Rate with hospitality or hotels. When it comes to the contact center, determining occupancy rate is another ball game. Occupancy Rate is the most common way to measure the business of call center agents when they’re dealing with customers. Social event-planning.
Fonolo
MAY 31, 2022
Newbies to the contact center might already associate Occupancy Rate with hospitality or hotels. When it comes to the contact center, determining occupancy rate is another ball game. Occupancy Rate is the most common way to measure the business of call center agents when they’re dealing with customers. Social event-planning.
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