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Occupancy Rate: The Complete Guide

Fonolo

Invest in call-back technology While call volume forecasting is useful, it isn’t 100 percent accurate. Unexpected events and crises can trigger a sudden wave of calls, catching your contact center by surprise. Call-back technology acts as a safety net in these situations by offering customers a call-back.

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SugarCRM’s 2021 Year in Review

SugarCRM

Working with our partners, we helped companies ditch their high-maintenance CRMs across technology , homeware , industrial services , construction , financial services , event planning , and many other industries, and see real results when they let the SugarCRM platform do the work. Closing Thoughts.

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Delivering impactful virtual events in the ‘new normal’

Qualtrics

So this would've been my 15th physical events. So we had it all planned, of course, just like everyone else did. Steve Gustavson (03:47): I know you guys also had an incredible event plans, as did SAP and a bunch of our peers in the industry, there's, there's a lot of us who sort of went through this at the same time.