List of the 20 MOST Common Survey Flaws
InteractionMetrics
SEPTEMBER 17, 2019
Essentially, my rep is pushing for the answers he wants his higher ups to see. Either way, it’s what we call Gaming and it’s the second flaw on the list below. Let’s get started! Bad Data from the Start. Start by using mystery shoppers to document which customers are asked to take your survey — and how.
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