Customer Bliss

MARCH 28, 2017

Through Toastmaster’s International, Karen has achieved the status of Competent Toastmaster, Advanced Toastmaster Bronze and Competent Leader with Toastmasters International and served as President of the International Customer Service Association-Georgia Chapter. The focus was on consistent messaging across all customer touchpoints.

Customer Experience 73

Customer Experience Voice of the Customer Touchpoint Hospitality 73

ClientSuccess

JULY 29, 2019

We’re located in Pennsylvania, Georgia, Colorado, Texas and New Jersey so having open communication and a central “hub” for all our client data is extremely important to our culture. Cole Sanders, ClientSuccess – How Valued Engagement Touchpoints Help Build a Proactive Customer Success Strategy.

Start-ups 59

Start-ups Innovation Touchpoint Customer Service 59

ClientSuccess

SEPTEMBER 24, 2019

We’re located in Pennsylvania, Georgia, Colorado, Texas and New Jersey so having open communication and a central “hub” for all our client data is extremely important to our culture. Cole Sanders, ClientSuccess – How Valued Engagement Touchpoints Help Build a Proactive Customer Success Strategy.

Engineering 40

Engineering NPS Start-ups Sales 40