Healthcare Machine Learning Sentiment Analysis VOC 
SurveySensum
APRIL 5, 2022
It offers you a text and sentiment analysis tool that helps you identify the customer sentiments and the top complaints so that you can resolve their issues to enhance the customer experience. You can use this VoC tool to evaluate the ease of use and customer satisfaction at multiple touchpoints. AI Sentiment Analysis.
Intercom, Inc.
MAY 22, 2019
Deepa joined me for a chat about everything from ways to prioritize customer experience to going all-in on machine learning. The customer defines the problem, but it’s on you to do root-cause analysis and solve the problem with your technology. Lessons on building machine learning. Short on time?
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