Lumoa

DECEMBER 19, 2023

The secret lies in the capabilities of AI and its proficiency in conducting sentiment analysis. In this article, we’ll explore five innovative and creative ways to leverage AI for sentiment analysis. However, this manual sentiment analysis has its limitations and challenges.

Sentiment Analysis 83

Sentiment Analysis AI Machine Learning Social Media 83

SurveySensum

MARCH 3, 2022

VOC tools help you listen and comprehend the customer expectations, opinions, and feedback. What are VoC tools? Mandatory features to look for in a great VoC tool? What are VoC tools? A VOC tool is software that allows you to collect feedback and generate in-depth analysis reports from unstructured data.

Voice of the Customer 52

Voice of the Customer Sentiment Analysis VOC Close the Loop 52

Lumoa

JANUARY 24, 2024

When to use text analytics This situation is where automated text analytics in customer feedback is brought in: it can help in sorting out the key topics talked about and reveal the general sentiment per topic. Lumoa lets you track VoC across multiple channels and monitor customer journeys as they progress.

Text Analytics 83

Text Analytics Customer Feedback Net Promoter Score Sentiment Analysis 83

DMG Consulting

FEBRUARY 25, 2019

Speech analytics is getting a new lease on life courtesy of artificial intelligence (AI), machine learning, and the digital transformation. These applications are being pushed to the next level by more advanced AI-enabled technologies, like supervised, semi-supervised, and unsupervised machine learning and predictive analytics.

AI 48

AI Text Analytics Predictive Analytics Machine Learning 48

SurveySensum

NOVEMBER 11, 2021

It provides the technology to create and share surveys, set up notifications to close the loop, analyze the data with real-time journey-based dashboards, and understand verbatims with Text & Sentiment analysis to prioritize actions. Derive significant insights from customer feedback by utilizing text and sentiment analysis.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Close the Loop Machine Learning 52

SurveySensum

NOVEMBER 10, 2023

It leverages natural language processing and machine learning to analyze and interpret unstructured customer feedback data, such as customer reviews, survey responses, social media comments, and support interactions. Listen to Your VOC & Improve Your Website CX – Request a Demo 6. per month.

Sentiment Analysis 52

Sentiment Analysis Actionable Insights Social Media Start-ups 52

SurveySensum

APRIL 5, 2022

It offers you a text and sentiment analysis tool that helps you identify the customer sentiments and the top complaints so that you can resolve their issues to enhance the customer experience. You can use this VoC tool to evaluate the ease of use and customer satisfaction at multiple touchpoints. AI Sentiment Analysis.

NPS 52

NPS Sentiment Analysis Start-ups Customer Feedback 52