Confirmit

SEPTEMBER 27, 2017

You'll also find success stories from AIG, Amadeus Hospitality, Lexis Nexis, and Ulta to help inspire you towards CX greatness. Voice of the Customer Voice of the Employee Market Research Case Studies. Philadelphia Insurance reached a record NPS® score of 60.

Hospitality 40

Hospitality Hospitality VOC Voice of the Employee 40

Confirmit

SEPTEMBER 27, 2017

You'll also find success stories from AIG, Amadeus Hospitality, Lexis Nexis, and Ulta to help inspire you towards CX greatness. Voice of the Customer Voice of the Employee Market Research Case Studies. Philadelphia Insurance reached a record NPS® score of 60.

Hospitality 40

Hospitality Hospitality VOC Voice of the Employee 40

Confirmit

MAY 29, 2019

In travel and hospitality, vacations are increasingly being booked online or via mobile apps. Voice of the Employee Market Research Webinars. Even inside brick-and-mortar stores, 82% of shoppers consult their smartphone regarding purchases they're about to make.

Hospitality 40

Hospitality Hospitality VOC Voice of the Employee 40

Confirmit

MAY 16, 2019

In travel and hospitality, vacations are increasingly being booked online or via mobile apps. Voice of the Employee Market Research Featured Webinars. Even inside brick-and-mortar stores, 82% of shoppers consult their smartphone regarding purchases they're about to make. Register Now.

Hospitality 40

Hospitality Hospitality VOC Voice of the Employee 40

Confirmit

MARCH 22, 2020

Depending on survey audience, surveying would be viewed as inappropriate (education/schools/universities, healthcare/hospitals, travel/hospitality/dining, entertainment, businesses where respondents are displaced from their normal workspace and largely inaccessible), and would most likely be seen as such. Your Questions Explored.

Customer Experience 52

Customer Experience B2C Hospitality Hospitality 52

Confirmit

FEBRUARY 28, 2017

. “The way we have done that [delivered the best customer service in hospitality] is we measure and monitor everything. ” Lee Horgan, Chief Executive of Amadeus Hospitality. " Voice of the Customer Voice of the Employee Market Research Company. The deadline is March 9 th – time to get started!

Hospitality 40

Hospitality Hospitality Social Media Voice of the Employee 40

Execs In The Know

JULY 1, 2021

Industries like travel and hospitality, dining, and entertainment are all reopening and re-ramping concurrently. Labor shortages are being observed across industries, driven by several factors including worker hesitation due to the pandemic, generous unemployment and stimulus payments, and ongoing childcare challenges.

Contact Center 98

Contact Center Entertainment Hospitality Hospitality 98