Innovation, Machine Learning, Scorecard and Sports

15 CX Experts Talk about the Future and Challenges of Customer Experience in 2018 [part 2]

Lumoa

FEBRUARY 6, 2018

Technology advances will continue to inspire new innovations in customer experience. Also, new tech solutions such as AI and machine learning have been getting a lot of attention. AI and machine learning make customer listening and Voice of Customer analysis—at scale—suddenly possible in a way it wasn’t before.

CX Customer Experience Education Machine Learning

Customer Experience Challenges According to 15 CX Experts

Lumoa

OCTOBER 31, 2018

Much of the improvement has been driven by advancements in product innovation and digital technology. Customers want unique, special and innovative. data security, gig economy, AI, machine learning).” Technology advances will continue to inspire new innovations in customer experience. CX is a tough business.

CX Customer Experience Machine Learning Artificial Intelligence

Tech Customer Success

15 CX Experts Talk about the Future and Challenges of Customer Experience in 2018 [part 2]

Customer Experience Challenges According to 15 CX Experts

Webinars

Stay Connected