Innovation Outlook Predictive Analytics Sentiment Analysis 
Ameyo Callversations
AUGUST 24, 2022
Chatbots Trends and Future Outlook. The Natural Language Processing (NLP) technology used in these bots uses predictive analytics to understand user intent from their conversation or queries raised. Sentiment Analysis for Chatbot Behavior. Human-like Chatbots. The Way Ahead on Chatbot Trends.
SurveySensum
NOVEMBER 23, 2023
You will need dedicated NPS software with innovative survey distribution channels, and specific analytic and reporting features to conduct successful NPS surveys. Using this free NPS tool, you can analyze data with real-time , journey-based dashboards, and identify customer issues with a sentiment analysis feature.
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