Intercom, Inc.

SEPTEMBER 9, 2022

In the past five years, we’ve seen neural network technology really take off into its own. We wanted to know what’s up with this surge, so we’ve asked our Director of Machine Learning, Fergal Reid , if we can pick his brain for today’s episode. It’s all about artificial intelligence and machine learning.

Machine Learning 249

Machine Learning ML Unstructured Data AI 249

InteractionMetrics

JULY 10, 2023

“…for most [machine learning] projects, the buzzword “AI” goes too far. Unstructured data is invaluable for understanding customers’ feelings and thoughts, but only if your analysis respects the nuances. But for many companies, adding AI to analyzing unstructured data is not always required.

Unstructured Data 40

Unstructured Data B2B AI Customer Experience 40

SugarCRM

MAY 3, 2021

Most companies fail to realize that all the information collected during routine interactions with customers or their audience base generates enormous amounts of data—that can be leveraged with the right technology. . For most companies using mediocre software, dark data can pose more risk than opportunity. Public Source Data.

Artificial Intelligence 26

Artificial Intelligence Unstructured Data AI Machine Learning 26

SugarCRM

OCTOBER 24, 2023

However, with recent technological advancements, Artificial Intelligence (AI) and Machine Learning (ML) capabilities have become infused in all sorts of tools, and CRMs are no exception. Today’s CRM tools have been infused with predictive analytics and machine learning capabilities.

CRM 26

CRM AI Invoicing Predictive Analytics 26