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The new dawn of Machine Learning

Intercom, Inc.

In the past five years, we’ve seen neural network technology really take off into its own. We wanted to know what’s up with this surge, so we’ve asked our Director of Machine Learning, Fergal Reid , if we can pick his brain for today’s episode. It’s all about artificial intelligence and machine learning.

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Harnessing the Power of AI in Lending: Leveraging Artificial Intelligence to Revolutionize Loan Originations Servicing and Document Management

Lightico

The digitization of the financial services sector has generated vast amounts of unstructured data in the form of documents, either PDF or images, and volumes of data that can hold valuable insights for businesses, and help make better decisions. However, extracting meaningful information from this data has been a challenge.

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8 Essential Capabilities You Need for Interaction Analytics

Uniphore

Interaction analytics takes unstructured data from customer interactions across multiple channels and harnesses it to let you understand the true voice of the customer. Here are a few things you should be looking for: Domain-specific conversational AI technology. Intent recognition and analysis.

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Contact Center Technology Stack: The (Immediate) Transformation You Need?

Ameyo Callversations

Moreover, the operation of such complex contact centers is supported by technology. Importance of Contact Center Technology Stack. Contact center technology has come a long way since the early days of call centers. Traditionally, technology has enabled functional teams with time to focus on their core jobs.

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New Partnership: Lumoa in joint partnership with Forsta

Lumoa

Tailored for any device, respondents can engage from anywhere through proprietary machine-learning technology that automatically detects question types and answer options, translating them into an online survey that can be reviewed and customized.

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Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

Sprinklr

Monitor and analyze results with visual insights that help you aggregate millions of data points in one place. Surface actionable insights across billions of data-points by using industry-leading AI for unstructured data. Learn more about Sprinklr’s AI-powered social listening tool. Streamline customer engagement.

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Accelerate Your Marketing Efforts with the Help of Generative AI

SugarCRM

Generative AI has the potential to completely change the way we carry out businesses and can tremendously change the way we think about technology. From shaping the buying experience to lifecycle marketing and digital experiences, Machine Learning and AI have entirely changed how marketing departments operate.

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