Remove AI Remove Machine Learning Remove Technology Remove Unstructured Data
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The new dawn of Machine Learning

Intercom, Inc.

In the past five years, we’ve seen neural network technology really take off into its own. We wanted to know what’s up with this surge, so we’ve asked our Director of Machine Learning, Fergal Reid , if we can pick his brain for today’s episode. AI has been quite overhyped in the past. Paul, how are you?

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Harnessing the Power of AI in Lending: Leveraging Artificial Intelligence to Revolutionize Loan Originations Servicing and Document Management

Lightico

Artificial intelligence (AI) has revolutionized various industries, including financial services and lending. However, extracting meaningful information from this data has been a challenge. AI has emerged as a powerful tool to process document based unstructured data, transforming document collection, management and lending processes.

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3 ways to provide an AI customer experience

Zendesk

Companies are increasingly leaning on artificial intelligence (AI) to automatically collect and organize customer data at each touchpoint so they can deliver better experiences. But what exactly does it mean to use AI throughout the customer journey? What is AI customer experience? 3 ways to use AI customer experience.

AI 97
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Accelerate Your Marketing Efforts with the Help of Generative AI

SugarCRM

Generative AI has recently become a hot topic in all mediums, from business settings to casual conversations. Generative AI has the potential to completely change the way we carry out businesses and can tremendously change the way we think about technology. And this has happened for a good reason.

AI 32
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8 Essential Capabilities You Need for Interaction Analytics

Uniphore

Interaction analytics takes unstructured data from customer interactions across multiple channels and harnesses it to let you understand the true voice of the customer. How can you distinguish between a product that offers a few basic speech analytics capabilities and a robust AI-powered interaction analytics solution?

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New Partnership: Lumoa in joint partnership with Forsta

Lumoa

The Lumoa platform has been integrated into Forsta’s world-class experience platform to provide advanced AI-driven analytics to customers seeking to quickly identify the trends and insights that matter the most. Several of Forsta’s customers are already benefitting from Lumoa’s AI-powered tools that help uncover new, actionable insights.

VOE 83
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Contact Center Technology Stack: The (Immediate) Transformation You Need?

Ameyo Callversations

Moreover, the operation of such complex contact centers is supported by technology. Importance of Contact Center Technology Stack. Contact center technology has come a long way since the early days of call centers. Traditionally, technology has enabled functional teams with time to focus on their core jobs.