B2B: When & Where AI for Customer Experience Fits
InteractionMetrics
JULY 10, 2023
“…for most [machine learning] projects, the buzzword “AI” goes too far. It overly inflates expectations and distracts from the precise way ML will improve business operations,” writes Eric Siegel in the Harvard Business Review. So, is AI for customer experience just hype? It depends.
40 
Let's personalize your content