Machine Learning Omnichannel Predictive Analytics Unstructured Data 
SugarCRM
JANUARY 11, 2024
From shaping the buying experience to lifecycle marketing and digital experiences, Machine Learning and AI have entirely changed how marketing departments operate. Info generated by text, images, videos, and other types of data that usually don’t fit into regular databases can now be processed with the help of generative AI.
Ameyo Callversations
APRIL 21, 2022
Contact centers should see their operations as a seamless omnichannel customer experience hub instead of a physical-digital patchwork. The data storage and compute operations in a contact center technology stack will be transformed to accommodate the increasing number of data points gathered during customer touchpoints.
Expert insights. Personalized for you.
32 
Let's personalize your content