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Tray.io’s VP of Marketing Alex Ortiz on embracing the era of automation

Intercom, Inc.

In the omnichannel era we’re now living in, automation is the hook that helps crochet all the threads together. “So we’ve seen companies who have basically re-centralized their data into cloud data warehouses, and that is the source of truth. It comes down to omnichannel management – something Tray.io

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11 best Voice of the Customer tools to listen to your customers effectively

SurveySensum

A VOC tool is software that allows you to collect feedback and generate in-depth analysis reports from unstructured data. The ultimate aim of using it is to derive insights, make data-driven business decisions, and create exceptional customer experiences. . in seconds using machine learning. Verint ForeSEE.