Machine Learning, Social Listening, Social Media and Unstructured Data

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

Sprinklr

OCTOBER 20, 2021

When you think about your brand’s social media strategy, what comes to mind? Is it about listening to what your customers are saying about your brand on social media? Social media is now ubiquitous to the customer experience. Social suites platforms are designed just for this purpose.

Social Media

Social Media Unstructured Data CXM Social Listening

The beginner’s guide to competitive benchmarking and how to get started

Sprinklr

OCTOBER 7, 2021

And without real-time data, you cannot effectively inform strategies to your customer care, paid media, social media, and digital marketing teams. Manual data collection. The volume and complexity of unstructured data is growing exponentially and brings new challenges. Slow adaptations to strategy.

Social Listening

Social Listening CXM Unstructured Data Social Media

Tech Customer Success

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

The beginner’s guide to competitive benchmarking and how to get started

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