nurture-customer-rescue-artists 
Customer Bliss
JUNE 12, 2019
In my Daily Dose video series, I explore the topics that chief customer officers must grapple with on a daily basis. There’s a huge opportunity here and now to rescue customers, to nurture customer rescue artists, who are available. Don’t Put Your Customers Through the Phone Tree.
Customer Bliss
JANUARY 15, 2019
In my Daily Dose video series, I explore the topics that chief customer officers must grapple with on a daily basis. Call center reps are elevated and considered critical to delivering customer value and becoming those customer rescue artists. That they remember. Let Your Purpose Unite Your Company. Who are you?
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