Omnichannel Predictive Analytics Social Media Unstructured Data 
SugarCRM
JANUARY 11, 2024
Gain a Better Understanding of Your Audience Base Maybe the most significant advantage posed by generative AI is its vast potential to closely analyze and generate accurate insights into large volumes of unstructured data. Without similar technologies, this data can be time-consuming and expensive to process.
Ameyo Callversations
APRIL 21, 2022
A contact center is a facility where customer service representatives answer customer queries over phone calls, emails, chat, social media, and other channels. Contact centers should see their operations as a seamless omnichannel customer experience hub instead of a physical-digital patchwork. banner_blog_1].
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