platform livechat agent-experience proactive-chat 
Help Scout
MAY 18, 2021
Offering live support can really take your customer experience to the next level. Though phone support may be what many think of for live support, there’s another option: live chat. Not only can live chat offer the same immediacy, it’s also less resource-intensive — and it’s the preferred support channel for many.
ProProfs
APRIL 5, 2022
Live Chat and Chatbot Tools – These tools let you instantly connect and engage with visitors by adding live chat and/or chatbots to your website or app. Post to multiple social platforms in a single step. Add forms and live chat to your website. ProProfs Chat. Install live chat widgets to your website.
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