SurveySensum

JULY 14, 2020

While many brands are struggling to deliver the relevant and delightful experiences to the customers, certain Customer Experience Leaders have broken the code and delivered what is considered to the best! Here is a list of 150 Global Customer Experience Thought Leaders and Influencers who have taken Customer Experience to the whole new level.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Customer Bliss

JUNE 13, 2018

If you’ve been listening to, or been a guest on my podcast, The Chief Customer Officer Human Duct Tape Show , then you know that the last question I like to ask is: what do you know now that you wish you knew then ? Previous guests have mentioned that they find a lot of advice and good takeaways in this portion of the podcast.

Customer Experience 85

Customer Experience Finance CX B2B 85

Customer Bliss

MARCH 28, 2018

The CX leaders who have been guests on my podcast, always stress the importance of maintaining relationships with internal and external stakeholders in order to advance the work. Take the time to learn how all of the various departments and leaders will be impacted by the overhaul. Be excellent for that set of people.

B2B 68

B2B CX Net Promoter Score Start-ups 68