Predictive Analytics, Retail, Social Listening and Social Media

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

Sprinklr

OCTOBER 20, 2021

When you think about your brand’s social media strategy, what comes to mind? Is it about listening to what your customers are saying about your brand on social media? Social media is now ubiquitous to the customer experience. Social suites platforms are designed just for this purpose.

Social Media

Social Media Unstructured Data CXM Social Listening

6 New Year’s Resolutions to Improve CX in 2022

Aquire

DECEMBER 21, 2021

There’s so much intriguing tech to look into, such as: Artificial intelligence and chatbots Augmented reality and virtual reality Voice and visual search tools Artificial design intelligence Predictive analytics Cobrowsing technology Internet of Things (IoT). For example, do you practice social listening?

CX Artificial Intelligence Innovation Predictive Analytics

Tech Customer Success

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

6 New Year’s Resolutions to Improve CX in 2022

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