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Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide

Lumoa

Platform Overview Medallia is a cloud-based CX management software that provides survey features, sentiment analysis, social listening, and AI-powered insights. Medallia is known for its robust analytics and reporting capabilities, providing in-depth insights into customer feedback and trends.

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Maximizing the ROI of Video Marketing with Customer Feedback

SurveySensum

Many companies are now leveraging social listening to track keywords and brand mentions. According to a survey conducted by Meltwater , more than 61% of businesses are already employing social listening, and 80% planning to use it in the near future 3.