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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Website : Www.DoingCXRight.com. Jim Bass is a passionate CX Leader with over 30 years of experience in harnessing the power of VOC and VOE to enhance the customer experience. She is also a prolific International Author and her two books on Customer Experience are launching soon. LinkedIn : [link] /. Website : [link].