DMG Consulting

NOVEMBER 1, 2022

Although there is still a lot of work to be done, AI, particularly machine learning (ML), is starting to be used to address the age-old KM challenge of “garbage in/garbage out.”. The more innovative KM solutions now apply ML to identify redundant, outdated, and missing content. Market Outlook . loaded and keeping it current.

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Ameyo Callversations

AUGUST 24, 2022

Gartner ) Chatbots are expected to trim annual business costs by more than $8 billion by 2022. Chatbots Trends and Future Outlook. These efforts are based on a combination of AI, NLP and Machine Learning (ML). The post Top Conversational AI Statistics and Trends to Follow in 2022 appeared first on Ameyo. Contact us here.

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DMG Consulting

AUGUST 16, 2022

August 4, 2022 By Donna Fluss. Today’s IVAs use machine learning (ML) to identify new use cases and make recommendations on how to respond to them. Market Outlook for IVAs. IVAs: Self-Service Solutions that Work. View this article on the publisher’s website. IVAs Are Good for Agents and CX.

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